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aftersales

Manpower

We have over 35 in-house after-sales service technicians who are trained in all our equipment and experienced to serve your needs specific to the kind of food business you are in. Our technical workforce is one of the biggest in the industry

Training

We provide you and your staff with basic diagnosis training for the machines you invested on. Trainings are done in a series of theoretical and hands-on workshops.

Authorized Service Centers:

Coming Soon

24/7 Support

We provide 24/7 after-sales service of email, phone and chat support where you can report any of your equipment concerns so our trained technicians can diagnose the problem, formulate a solution, and execute a service plan at the quickest time possible.

Spare Parts

We stock fast-moving spare parts of the machines we sell to make sure that we can resolve parts replacement and equipment problems faster to give you the least downtime possible.

On-Site Repair

Our technicians are trained to diagnose and fix problems on site for your convenience.

In-House Repair

We bring the equipment back to our service workshop to make a full diagnosis.

BESTERM